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FAQs: Practice Libraries

General Information

The current DVD release is March 2017. Titles online are updated throughout the year.

Where can I find the access code for the DVD?

The access code required during installation of the DVD is printed on the invoice included with your DVD. If you can't locate it, call CEB Technical Support at 1-800-750-9155, 7:30am to 5:00pm (PT), M-F for assistance.

Note: Technical Support can only provide access codes for the current and previous DVD releases.

I'm having trouble installing the DVD

Reboot your computer, temporarily disable any third-party software, and try running the installation again. If this doesn't solve the problem, call CEB Technical Support at 1-800-750-9155, 7:30am to 5:00pm (PT), M-F for further troubleshooting assistance.

What is Practice Libraries Online and how do I use it?

Your Practice Libraries subscription includes 24/7 access to Practice Libraries Online at ceb.com.

To access your title(s) online:

  1. Go to ceb.com and sign in using your User-ID and password.
  2. Click on the Practice Libraries link on the Access Services page.

Some of my titles are missing in the Table of Contents

Practice Libraries DVD

If you can't see all your titles in the Table of Contents, this may be due to using an incorrect access code during installation of the DVD. Please call CEB Customer Service at 1-800-232-3444, 7:30am to 5:00pm (PT), M-F to verify your titles and obtain the correct access code.

Practice Libraries Online

If you can't see all your titles in the Table of Contents, this may be because you are trying to access some titles owned by your firm. When you purchase the Practice Libraries, a user license for online access is automatically assigned to you. If you wish to access your firm's titles, you must first claim a user license from the firm.

Learn more about user licenses

If this isn't the case, please call CEB Customer Service at 1-800-232-3444, 7:30am to 5:00pm (PT), M-F to verify your titles and get immediate access to your titles online.

System Requirements

  • MS Windows XP/Vista
  • MS Internet Explorer 6.0 or higher (cookies and java enabled)
  • Internet connection to use online version and to link to cases & codes
  • 500 MHz processor, 128 MB RAM
  • 40 to 700 MB free hard disk space (Network version only)
  • DVD drive