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FAQs: Practice Libraries

General Information

The current DVD release is March 2017.

Where can I find the access code for the DVD?

The access code required during installation of the DVD is printed on the invoice included with your DVD. If you can't locate it, call CEB Technical Support at 1-800-750-9155, 7:30am to 5:00pm (PT), M-F for assistance.

Note: Technical Support can only provide access codes for the current and previous DVD releases.

I'm having trouble installing the DVD

Reboot your computer, temporarily disable any third-party software, and try running the installation again. If this doesn't solve the problem, call CEB Technical Support at 1-800-750-9155, 7:30am to 5:00pm (PT), M-F for further troubleshooting assistance.

Some of my titles are missing in the Table of Contents

Practice Libraries DVD

If you can't see all your titles in the Table of Contents, this may be due to using an incorrect access code during installation of the DVD. Please call CEB Customer Service at 1-800-232-3444, 7:30am to 5:00pm (PT), M-F to verify your titles and obtain the correct access code.

System Requirements

  • MS Windows XP/Vista
  • MS Internet Explorer 6.0 or higher (cookies and java enabled)
  • Internet connection to link to cases & codes
  • 500 MHz processor, 128 MB RAM
  • 40 to 700 MB free hard disk space (Network version only)
  • DVD drive