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New
National Spam Law Requires Opt-Out Mechanisms
Jonathan M. Eisenberg is an attorney with Manatt, Phelps &
Phillips, LLP, in the Intellectual Property and Internet Practice Group.
Tel: (310) 312-4385 or E-mail: jeisenberg@manatt.com
Introduction
The first national law concerning spam e-mail, The CAN-SPAM Act of
2003 (CAN-SPAM) went into effect on January 1, 2004. The new
law begins with several findings by the US Congress: (1) that unsolicited
commercial e-mail messages are estimated to account for more than one-half
of all e-mail traffic, (2) that most of these messages are fraudulent
or deceptive in one or more respects, and (3) that spam threatens
the convenience and efficiency of e-mail and imposes various burdens and
costs on recipients of such messages. CAN-SPAM further states that [i]t
is the sense of Congress that...[s]pam has become the method of choice
for those who distribute pornography, perpetrate fraudulent schemes, and
introduce viruses, worms, and Trojan horses into personal and business
computer systems...
Major Provisions
CAN-SPAM does not per se outlaw the sending of unsolicited commercial
| e-mail messages.
Likewise, the law will not proscribe the sending by a merchant
of legitimate e-mail to a customer in the course of an ongoing commercial
relationship.
CAN-SPAM requires spammers to include clear and conspicuous
indications that their messages are advertisementsbut there is no
prescribed standard (such as ADV: in the subject line)
that must be followed.
CAN-SPAM further bars entities from sending messages with false
or misleading e-mail header information (e.g., from lines,
subject lines, mail headers (indicating the digital paths
that messages take to reach recipients)).
A spam message must include a clear and conspicuous notice that
lets the recipient opt out of receiving future messages from
the sender via reply e-mail or another Internet-based mechanism. The opt-out
mechanism must function for 30 days after the message is transmitted,
and an opt-out request must be implemented within 10 days of being received.
A spammer can comply by providing the recipient with a list or menu from
which the recipient can choose which types of messages are desired and
which are not, so long as the list or menu provides the recipient with
an option to choose not to receive any messages.
Additionally, spammers will be required to include in their transmissions
valid physical postal addresses of the senders.
CAN-SPAM prohibits the use of automated methods of harvesting e-mail
addresses or randomly generating them via computers.
CAN-SPAM authorizes the Federal Trade Commission (the FTC)
to establish a national Do-Not-E-Mail registry nine months
after the enactment of CAN-SPAM.
Enforcement
CAN-SPAM imposes criminal penalties, including prison terms up to five
years and fines up to $6 million, for perpetrators of certain abusive
and fraudulent acts in connection with transmitting spam messages. Attorney
fee sanctions, forfeitures, and civil penalties are also established under
this law.
The legislation is enforceable by the US Department of Justice, the FTC,
various other federal agencies, and state attorneys general and other
state officials and agencies, as well as providers of Internet access
service (a.k.a. ISPs). However, there is no provision
for individual private enforcement actions.
Pre-emption of State Anti-Spam Laws
CAN-SPAM pre-empts existing state laws expressly regulating spambut
will not affect state laws that are more general in nature, such as laws
addressing computer trespassing or false advertising. Thus, CAN-SPAM pre-empts
the arguably tougher law recently enacted in California that would have
prohibited the sending of unsolicited commercial e-mail to users unless
they expressly opted in to receive such messages.
(Not The) Conclusion
CAN-SPAM expressly concedes that it will not be the last word on, and
probably not the complete cure for, the spam epidemic: The problems
associated with the rapid growth and abuse of unsolicited commercial electronic
mail cannot be solved by Federal legislation alone. The development and
adoption of technological approaches and the pursuit of cooperative efforts
with other countries will be necessary as well.
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