Continuing Education of the Bar - California ("CEB" or "we") is committed to ensuring the privacy
of its customers and other visitors to its website (the "Site"). We have established this Privacy
of your privacy rights.
INFORMATION COLLECTION PRACTICES
TYPES OF INFORMATION COLLECTED
TRAFFIC DATAWhen you visit our Site, we automatically track and collect the following categories of information: (1) your Internet protocol and domain server address; (2) the date and time of your visit to the Site; (3) the type of web browser and operating system you used to access the Site; (4) the web pages that you accessed at the Site; (collectively "Traffic Data"). Traffic Data is anonymous information that does not identify or track you personally. We use Traffic Data to evaluate and improve the content of the Site and to make the Site more useful to visitors. We also use it to diagnose problems with our server, to keep our server running smoothly, and to monitor the number of visitors to the Site and the type of technology they use. (5) other information not identified or tracked to you personally including searching and printing.
COOKIESA "cookie" is a small data file placed on your hard drive by an Internet website server. CEB uses "permanent cookies" in encrypted format as needed for e-commerce transactions to keep track of your shopping cart and process your purchases. These "permanent cookies" contain no information that could personally identify you. CEB uses "temporary session cookies" to authenticate users and maintain the functionality of other online services. With the exception of your CEB account number, these "temporary cookies" contain no information that could personally identify you, and they exist only for the session in which you visit the Site and are not stored. You can refuse to accept the cookie or delete it from your computer by using any of the widely available methods, but if you do so, you may be unable to purchase products and services from CEB online or otherwise access some of the interactive features of the Site.
PERSONAL INFORMATION So that you may access services and purchase the products and services that we offer through the Site, we require you to provide us with certain information that personally identifies you ("Personal Information"). The Personal Information we collect presently includes the following information: (1) your name, (2) address, (3) telephone number, (4) fax number, (5) e-mail address, (6) state bar number, (7) law firm affiliation, (8) legal specialties, (9) User ID, as selected by you, (10) Site password, as selected by you, (11) lost password reminder question, as selected by you, and (12) answer to lost password reminder question. If you communicate with us by e-mail or complete online forms or surveys, information provided by you in such communications may also be collected as Personal Information.
USES OF INFORMATION COLLECTED
CEB'S USE OF INFORMATION
E-CommerceCEB uses Personal Information primarily in connection with e-commerce transactions. Credit card transactions on the Site are settled immediately through CyberSource, one of our e-commerce providers. CyberSource handles all traffic between the Site, credit card issuers, and banks. Credit card information is used only for settling the funds needed for you to purchase our products and services. We do not store credit card information either on or outside the Site. A digital certificate issued by Verisign, another e-commerce provider, verifies the identity of the Site as a legitimate CEB e-commerce site.
E-Mail From time to time, CEB may send you e mail messages regarding current legal changes and updates or informing you of our products and services that we believe may be of interest to you, including announcements of new titles, upcoming MCLE programs, and special offers. If you do not wish to receive e-mails from CEB, please email us at firstname.lastname@example.org.
Other Uses CEB also uses Personal Information to authorize access to your personalized web pages on the Site (MyCEB), to contact you when necessary, and to authorize access to online services. CEB may track general activities such as searching, printing and search sessions including temporary or short-term storage of an individual identifier.
USER CHOICE REGARDING COLLECTION OF PERSONAL INFORMATION You may choose not to provide us with any Personal Information. If so, you will be able to access and use some portions of the Site, but you will not be able to purchase CEB products and services or access those parts of the Site that require you to Sign In using your personal User ID and password. If you have any questions or comments about CEB's collection, use, or sharing of Personal Information, please email us at email@example.com.
SECURITY OF PERSONAL INFORMATION
CEB has security measures in place to protect the loss, misuse, and alteration of Personal Information under our control. These security measures include a firewall to prevent unauthorized access to our systems and maintenance of registration information on a server inaccessible to the public. Although CEB exercises reasonable care in providing secure transmission of information between your computer and our servers, CEB cannot ensure or warrant the security of any information transmitted to us over the Internet and accepts no liability for any unintentional disclosure.
USER ABILITY TO ACCESS, UPDATE, AND CORRECT PERSONAL INFORMATION
The Personal Information we collect is saved in a customer profile in our secure database server. You can help us maintain the accuracy of your profile by notifying us whenever you change your law firm affiliation, address, telephone number, or e-mail address. We maintain a procedure to help you confirm that your Personal Information remains correct and up-to-date. At any time, you may review and change your Personal Information by visiting the Site at http://www.ceb.com, clicking on MyCEB, logging in with your personally-created User ID and Password, and accessing the Personal Information and Specialties functions. After logging in, you may also review the record of your MCLE credits earned from attending CEB programs by accessing the MyCEB MCLE function. You may not correct MCLE credits yourself online, but you may ask for clarification or changes by calling or emailing CEB Customer Service: 1-800-232-3444, 7:30am to 5:00pm (PT), M-F or firstname.lastname@example.org. You may also access and change information about non-CEB courses you have attended through the same MyCEB MCLE function.
LINKS TO OTHER WEBSITES
Continuing Education of the Bar - California
2100 Franklin St., Suite 500
Oakland, CA 94612-3098
800 232-3444 (7:30am to 5:00pm, PT M-F)